Contact info

Services are provided by Ekaterina Howard, Pinwheel Translations.

You can reach me at ekaterina@pinwheeltrans.com


Payment signifies your acceptance of the terms and once the payment is made, a contract between you and me is in place

Form of delivery: specific deliverables are described on service description pages and may include one or all of the following:

- video + audio recording

- PNG wireframe and templates for you to fill out

- PNG wireframe and original copy for your website

Copyright for original copy is assigned to you automatically with the delivery of the text

Right to make changes

For any calls provided as a part of the service - please contact me to reschedule. If not otherwise specified, there are no restrictions on rescheduling.


In the event of no-shows or cancellations, no refunds will be issued

In case you decide to cancel your order before the service is provided, no refunds will be issued

Specific refund terms are set on corresponding product description pages


I reserve the right to reschedule calls or sessions and notify you no later than 48 hours in advance. If we can’t possible find a different time that would work for you, I’ll issue a refund.

Price and payment

Prices are listed on respective product description pages

Payments are accepted via debit/credit cards or PayPal, with payment terms depending on the prospective service.


I will not be responsible for any inaccuracies or liabilities that are the result of inaccurate information provided to me by you.

Personal information

Will be used to provide services, to communicate with you about scheduling, and to process payment information.

You’ll be invited to sign up for updates on services and my newsletter, with an option to unsubscribe at any time.

Your personal information will not be provided to third parties,unless required by law


This contract is between you and me, and no other parties.

The contract is governed by the laws of the State of North Carolina.